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to Help.
Have a question about our products, orders or anything else? Our team is ready to support you.
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Fast response
We aim to reply within 24 hours.
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Real people
Talk to our friendly support team.
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We care
Your satisfaction is our priority.
Get in Touch
Email us
support@roottheory.com
We respond within 24 hours.
Call us
+1 (888) ROOT-123
Mon – Fri: 9AM to 6PM EST
Live chat
Chat with us on our website
Mon – Fri: 9AM to 6PM EST
Our location
Root Theory LLC
123 Wellness Way, Austin TX 78701
Wholesale & Partnership
partner@roottheory.com
Let’s build something together
Send us a message
Common questions
- Where do you ship?
- How long does shipping take?
- What is your return policy?
- How do I take kratom products?
- Do you offer wholesale pricing?
Customer support hours
Monday – Friday9:00 AM – 6:00 PM EST
Saturday – Sunday10:00 AM – 4:00 PM EST
We are closed on major holidays
Root Theory LLC
123 Wellness Way
Austin, TX 78701, USA
Clean ingredients
No harsh chemicals. No compromises.
Science backed
Formulated with evidence & care.
Sustainable
Conscious choices for a better planet.
Made with purpose
Sustainable. Ethical. Conscious.