Frequently Asked Questions
FAQ
Find answers to the most common questions about our products, orders, and more.
What is kratom?
Kratom (Mitragyna speciosa) is a tropical evergreen tree native to Southeast Asia. Its leaves contain natural alkaloids that may support balance, focus, energy, and relaxation.
Are your products legal?
Our products are legal in most regions, but regulations vary by state and country. Please check your local laws before ordering.
Do your products contain any additives or fillers?
No. Our formulations are clean and free from unnecessary additives, silicones, and fillers — just effective, plant-based ingredients.
How should I store my products?
Store in a cool, dry place away from direct sunlight, and keep the container sealed to preserve freshness and potency.
How much should I take?
Start with the lowest suggested serving on the label and adjust gradually. If you are unsure, consult a healthcare professional.
How long does it take to kick in?
Onset varies by individual and product, typically ranging from 20 to 45 minutes.
Can I take it with other supplements or medication?
Always consult your healthcare provider before combining our products with other supplements or medication.
Do you ship internationally?
We currently ship within the United States. International shipping options are coming soon.
What is your return policy?
We offer a 30-day satisfaction guarantee. See our Returns & Refunds page for full details.
How do I track my order?
Once your order ships, you’ll receive an email with a tracking number and a link to follow your delivery.
Still have questions?
We’re committed to providing the best experience possible. Reach out to our support team — we’re happy to help!
Clean ingredients
No harsh chemicals. No silicones. No parabens.
Science backed
Formulated with evidence & purpose.
Sustainable
Conscious choices for a better planet.
Made with purpose
Sustainable. Ethical. Conscious.